Part-Time E-Commerce & Customer Service Assistant (Remote, K-pop Focused)
Wondernara is a global K-pop e-commerce store serving international fans through albums, video call events, photocard events, and exclusive merchandise. We are looking for a reliable, detail-oriented part-time assistant to support our daily operations remotely.
This is a paid, remote position with daily work required.
Key Responsibilities
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Add and manage products on the Wondernara website
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Upload accurate product listings, event details, and product variations
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Ensure correct pricing, descriptions, and benefits
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Handle customer service
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Respond to customer inquiries professionally and clearly
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Assist with questions related to orders, shipping, and events
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Support daily e-commerce operations
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Follow internal processes and guidelines
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Communicate clearly with the team
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Required Commitment
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Part-time but daily
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Minimum 3 hours per day, with flexibility to work more when needed
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Long-term availability strongly preferred
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Reliability and consistency are essential
Required Qualifications
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18 years old or above
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High school diploma (or equivalent) completed
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Education in Marketing, Communications, Business, Media, or a related field (or currently studying with relevant experience)
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Customer service experience
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Experience with e-commerce environments
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Excellent written English communication skills
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Strong attention to detail and organizational skills
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Comfortable working independently in a remote setting
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Genuine interest in K-pop and fan culture
Preferred (Not Mandatory)
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Hands-on experience with Shopify
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Experience using Klaviyo (email marketing or customer flows)
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Prior work in K-pop stores, fan events, or music-related e-commerce
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Experience working with international customers
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Korean language skills
Why Work With Wondernara
This role provides practical, real-world experience for anyone interested in:
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E-commerce and digital marketing
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The music industry and K-pop business operations
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Understanding fan culture, global fandom behavior, and online communities
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Learning how a K-pop store operates daily, from product setup to customer communication
This is a hands-on role where you will gain skills that go far beyond theory.
Additional Notes
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A short paid trial period may be required for selected candidates
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Professionalism, accuracy, and discretion are mandatory at all times
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This role is structured as a remote freelance/contractor position.
To apply, please complete the application via our Google Form.
Applicants are required to attach their resume as part of the submission.
Only shortlisted candidates will be contacted.
