Shipping - Wondernara
SHIPPING RATES
Wondernara ships with expedited shipping (3-9 business days) for a fixed fee and the fee depends on your region. All orders above $120 enjoy FREE shipping!
| Shipping Details | Region |
|
FREE on orders above $120 $14.50 on orders between $0–$29.99 $19.50 on orders between $30.00–$119.99 |
United States |
|
FREE on orders above €120 €14,50 EUR on orders between €0–€29.99 |
EU 1 (Germany, France, Spain) |
|
FREE on orders above €120 €25.50 on orders between €0–€119,99 |
EU 2 (All other EU countries) |
|
Free on orders above $120 $25.50 on orders between $0–$119,99 |
United Arab Emirates, Mexico, Qatar, Saudi Arabia, Chile, India |
|
FREE on orders above $120 $14.50 on orders between $0–$29.99 $19.50 on orders between $30–$119.99 |
New Zealand, Canada, Australia, Hong Kong SAR, Japan, Indonesia, Malaysia, Singapore, United Kingdom, Brazil, China, Philippines, Taiwan, Thailand, Vietnam, Russia
|
|
Free on orders above $120 $4.50 on orders between $0–$119.99 |
South Korea |
|
$35 on all orders |
Costa Rica (6 of 7 provinces), Colombia, United States (Puerto Rico), Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Belize, Bolivia, Brunei, Dominican Republic, Ecuador, Egypt (Cairo), Haiti, Uruguay, Venezuela |
|
For any other region not mentioned above, shipping may be possible through other premium carriers. Please email hi@wondernara.com for a custom quote. |
The delivery time is an estimate based on recent deliveries. Wondernara cannot guarantee the items to arrive within the dates above mentioned. Shipping time is influenced heavily by weather, strikes (including transportation and air strikes), and other situations.
VAT / CUSTOMS
As of October 12st, 2025, our VAT-paid policy has been updated. In order for EU and US customers to be exempt from taxes at customs, orders must not exceed the thresholds outlined in the table below:
| Region | Threshold |
| EUROPEAN UNION | VAT paid until value €150 |
| UNITED STATES | All tariffs and import duties are prepaid by Wondernara and included in our prices. Customers will not be charged any additional fees at customs, as tariffs are fully covered by us. |
If you place an order above these thresholds and are charged at customs, Wondernara cannot take responsibility and is unable to offer tax refunds. It is crucial to ensure that your order total remains below the threshold to avoid being taxed.
Q&A
"My order is below the threshold but I still got charged at customs"
— We have experienced that some EU customs occasionally make errors and still charge our customers. But no worries! If this occurs, please pay the fee, send us the receipt at hi@wondernara.com, and we will promptly refund the costs for you. :)
"My order is above the threshold and I got charged at customs"
— If your order was placed BEFORE April 1, 2024, you are eligible for our VAT refund, as our shipping policy regarding VAT refunds only became effective from April 1st, 2024. However, all orders after this date are subject to our new policy, where we can only offer a VAT refund for orders that fall below the VAT threshold as mentioned in the table. Please always consider the threshold when placing your order. Thank you! :)
Other destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. Wondernara is not responsible for unpaid customs taxes and will not provide refunds for orders sent back due to customs issues.
If we send you a reminder through e-mail regarding outstanding customs fees and do not receive a response within 7 days, our shipping carriers will dispose of your order in accordance with their policy. Please note that this is beyond our control, and we cannot intervene once the disposal process has begun.
Please check your country’s customs policies before placing your order and if you have questions, feel free to reach out to our customer service for assistance.
